The How My Restaurant Works® System.
Using our How My Restaurant Works® system, the team at Pilot Light Consulting makes sure that nothing is missed for your launch while we build your business operations to support your vision.
Strategy
concept feasibility · craft food and beverage menus · menu testing and documentation · organization audits and recommendations
Concept
Finance
business modeling · pro formas · labor models · capital expenditures · pricing strategies
service ware selections and sourcing · uniform selections · kitchen and bar design · work alongside your interior designer or architect to ensure production and guest spaces meet the demands of your concept · health code compliance for your kitchen and bar
Design
launch events · integrated marketing for your business · work alongside your public relations team to ensure your message and your business are aligned
Marketing
Operations
bar & kitchen layouts to make your vision possible · equipment sourcing & selection · maintenance protocols · collaboration with your contractors and architects to ensure your facilities support your concept
Facilities
scheduling · product sourcing · inventory management systems · ordering & stocking systems · standardized recipes · menu execution · food storage & safe handling · daily FOH & BOH checklists & procedures
SOPs
cost controls · daily variable cost trackers · point-of-sale reservation systems · online ordering · inventory software • cash flow systems · coordination with your accountant for setting chart of accounts · collaboration with your HR provider to ensure compliance
Back Office & Accounting
Teams
Points of Service
guest relationships · service training to support your vision · coordination of friends-and-family and soft opening events with continued staff training
job descriptions · hire, schedule, & train your staff · staff evaluations · disciplinary forms · management training and mentorship staff retention programs
Staffing
owner visioning sessions · ownership self-evaluations · management and all-staff goal setting retreats · executive advising